Use of cookies

Smile from Hatti (“Smile from Hatti” or “us”, “we” or “our”) is the owner of the Website located at and related URLs (the “Website”). It is a company registered in England and Wales and its registered office is 6 Hartley Copse, Old Windsor, Windsor SL4 2QG.

What are cookies?

Like many websites, Smile from Hatti uses cookies in order to provide you with a more personalised web service, obtain information about your preferences, carry out research to help us improve our content and to make your online experience more efficient and enjoyable. A cookie is a text-only file of letters and numbers that we pass to your computer’s (or other electronic device’s) hard disk through your web browser so that the Website can remember who you are.

Cookies cannot be used by themselves to identify you. The information we obtain from our cookies will not usually contain your personal data (in other words, information which can be used to identify you as an individual). We may obtain information about your computer or other electronic device such as your IP address, but this will not enable us to identify you personally. In some circumstances we may collect personal data, but only when you voluntarily provide it (for example, by filling in a form).

In most cases, we will need your consent in order to use cookies on the Website. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

If you visit our Website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies. If you change your mind in the future, you can turn off cookies as described below.

This cookies policy was last updated on 4th January 2017. We reserve the right to vary this policy from time to time. Such variations become effective on posting on this Website. Your subsequent use of the Website will be deemed to signify your acceptance to the changes.

Types of cookies

We use two main types of cookies on our Website, session and persistent cookies. Cookies can expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) or they can be stored for longer.

Session cookies

These allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering what a user has put in their shopping basket as they browse around a site. They could also be used for security when a user is accessing internet banking or to facilitate use of webmail. These cookies expire after a browser session so would not be stored longer term. For this reason session cookies may sometimes be considered less intrusive than persistent cookies.

Persistent cookies

These are stored on a users’ device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site or to target advertising

Why we use cookies

Cookies help us to:

  • compile statistics on how our Website is being used;
  • help you navigate through the Website;
  • ensure the website is operating effectively; and
  • personalise and improve the service we offer by understanding your preferences and establishing which areas of the Website are most relevant to you.

We also use cookie technology with our online registration forms to ensure we maintain your confidentiality and security if you use password-protected areas of our websites.

First- and third-party cookies

Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First- party cookies are, simply, cookies set by a website visited by the user – the website displayed in the URL window. Third-party cookies are cookies that are set by a domain other than the one being visited by the user. While there is no advertising on the Smile from Hatti site you will find links to other sites for the purposes of processing payments, entering events or finding additional information. Each of these sites will have its own policy and is responsible for notifying you of its cookie usage policy. We have no control over these cookies, and further information should be available on the website of the relevant third party.

Specific cookies you may find on our website

The following cookies are in use in various parts of the site:
NID, SNID, PREF, khcookie
These cookies are used to store user preferences and information when viewing pages with Google Maps on them.
Stores the users text size preferences from the accessibility controls.
Identifies unique visitors to our site. The results are sent to our Google Analytics account so that we may see how many unique visitors come to this site based over a period of time.
Determines the visitor session times on our sites. Each time you visit a new page on the site the cookie is set to expire within 30 minutes, if it does not find an existing cookie, a new one is created.
Used with __utmb to determine visitor sessions. Unlike __utmb this cookie does not have an expiry date, it determines whether a new session should be created based on whether you have previously closed your browser, re-opened it and come back to the site.
Determines the type of referral used by each visitor to arrive at our site. The cookie determines if the user has come directly to the site or via a search engine, email or email campaign. We use this data to understand how our users arrive at the website.

How to turn off cookies

If you don’t want to receive cookies, you can modify your web browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.
If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. If you disable all cookies, you will lose some features and functionality on our site.
For instructions on how to stop cookies being installed on your browser, please see


We are committed to protecting and respecting your privacy. Please see our Privacy Policy to understand our practices regarding your personal data and how we will treat it.

More details

Further information about The Privacy and Electronic Communications Regulations can be found at the website of the Information Commissioner’s Office.


You can contact us by writing to us at [email protected].